How soon can I get my prescription refill?
We require 24 hours notice on all prescription refills.
What credit cards are accepted?
We accept Visa, MasterCard, and Discover.
How do I request a Prescription Re-fill?
You can use our online re-fill request form inside your patient portal or just call us at the office using the following numbers: Okatie Office: (843) 706-3206 Hilton Head Island Office: (843) 342-5437
When are Co-Pay fees due?
Co-pays are due at the time of service. A billing fee will be added to your account if the co-pay is not paid at the time of service.
What if I am a Private-Pay Patient?
We offer a 25% discount to all of our private-pay patients. Payment is expected at the time of service.
Will you file my insurance documents for me?
We are happy to file your insurance for you. We verify all insurance co-pays and deductibles prior to your scheduled appointment.
What if I have to cancel?
Please make sure to notify us that you’re cancelling 24 hours prior to your appointment. While we realize unforeseen changes in your schedule may occur, no-shows waste an opportunity for another child to be seen. Therefore, there will be a $25 charge for appointments not cancelled 24 hours prior to your scheduled visit.
Can I use my pharmacy?
We are always happy to fax your prescription to the pharmacy of your choice as you leave the office. Please let your nurse know if you would like us to do so.
What are safe dosages for my child?
Please Click Here to view the dosage tables for Tylenol, Motrin, and Benadryl.
When should I call the Doctor?
Please Click Here to view the when to call the doctor guide page.